Shipping Policy

At TheWoobels, we are committed to ensuring that your handmade crochet products arrive safely and on time. Please review our shipping policy below for details on shipping methods, processing times, and costs.

1. Processing Time

All orders are processed within 3-5 business days. Please note that this does not include weekends or holidays.
Once your order is processed, you will receive a shipping confirmation email with tracking details. If there is a delay in processing your order, we will notify you as soon as possible.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping: 7-10 business days (estimated delivery time) within the United States.
Expedited Shipping: 3-5 business days (estimated delivery time) within the United States. Available at an additional cost.
International Shipping: We currently ship to the U.S. only. For international shipping, please contact us at info@thewoobels.site, and we’ll notify you once we expand to international delivery.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your shipping address. We strive to keep shipping affordable and offer competitive rates.

Free Shipping: We offer free standard shipping on orders over $50 (within the United States).
For orders under $50, shipping rates will be calculated at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website. If you have trouble with tracking, please don’t hesitate to reach out to us at info@thewoobels.site.

5. Shipping to Multiple Addresses

Currently, we only ship to one address per order. If you would like to ship to multiple addresses, please place separate orders for each shipping address.

6. Shipping Restrictions

We currently only offer shipping within the United States. For international shipping inquiries, please contact us directly at info@thewoobels.site.
We do not ship to P.O. Boxes. Please provide a physical address for your order.

7. Damaged or Lost Packages

If your order is damaged during transit, please contact us immediately at info@thewoobels.site. We may ask for photos of the damaged items to process a claim with the carrier.
If your package is lost in transit, please notify us as soon as possible. We will work with you and the carrier to resolve the issue.

8. Address Accuracy

Please make sure to enter the correct shipping address at checkout. We are not responsible for packages that are undeliverable due to incorrect or incomplete address information.

9. Expedited Shipping

If you need your order by a specific date, please select expedited shipping during checkout. Please note that expedited shipping is available within the U.S. and will not speed up the order processing time, but it will shorten the delivery time once your order is shipped.

10. Contact Us

If you have any questions about shipping or need assistance with your order, feel free to contact us:

TheWoobels
1775 Zimmerman Lane,
Los Angeles, CA 90017
Email: info@thewoobels.site
Phone: +1 213-897-4946

We hope this shipping policy ensures a smooth and convenient shopping experience at TheWoobels. Thank you for choosing us for your wearable crochet needs!